The following article by Jon Hedges first appeared
in the 2012 edition of the Clan Magazine, Clach na Coileach.
It is reproduced here verbatim.
Webmaster’s Woes
*****
Does
this illustration strike a chord? Well it might well have been
a picture of your Webmaster when he arrived home from work on
a Tuesday night late in January 2012 and opened his Webmaster
e-mail in-box. In honesty the image did not change much over
the next three months.
*****
And what had
caused this alarm we hear you ask. Before explaining this we
need to go back in time. We had started building the
replacement Clan website late in 2008. The key decisions were
what software to use to build the site and where to host it.
We eventually decided to use a solution offered by Microsoft
called Office Live Small Business. One of the main
reasons for this choice was the expectation that Microsoft
would be a reliable provider. It also helped that the software
element of the package was free of charge.
*****
The new site
was launched with a limited number of pages in July 2009 and
over time we continued to refine it adding new options, pages
and photographs. By the start of 2012 we had several hundred
pages and nearly one thousand photographs.
*****
So what did
that e-mail in January say? Well it told us that Microsoft
were withdrawing the Office Live solution and
offering a replacement called Office 365. If we
decided to sign up for the new package then we would have
until 30th April to migrate our website; if we did not then we
would lose the site on 30th March. Oh! And after a free
introductory period we would have to pay a monthly fee.
*****
In an ideal
world we would have liked to consider our options in detail.
However it soon became apparent that we simply did not have
the time to find an alternative supplier, learn a new software
package and then rebuild the whole website. It was clear that,
like it or not, we had to move to the new Microsoft
offering.
*****
The good news,
from the Clan’s point of view, was that the Webmaster was
retiring during the first week in February and could make some
time available. Plans for a relaxing start to retirement sadly
had to be put on hold.
*****
And so the fun
began! We signed up for Office 365 and started to
read the so-called “Self Transition Guide”, which was supposed
to describe how to migrate the website from the old platform
to the new. We soon realised that this was not going to be a
conventional migration process. We would basically be required
to build a new website to run alongside the old one. On
completion the Website Address would be moved from the old
site to the new and the old site deleted. The task would
involve rebuilding and linking all the site pages and
uploading all the photographs one at a time.
*****
At this stage
we did consider trying to improve the site during the rebuild
process. However we quickly came to the conclusion that time
would not permit this and that the realistic approach was to
build a mirror image of the Office Live site. A very
good decision!
*****
And so it was
that your Webmaster spent the first eighty days of his
retirement working long hours completely rebuilding the Clan
MacThomas website. The job was completed and the new site put
live just days before the 30th April deadline.
To say that
we, like many others across the world, are unhappy with the
way that we have been treated by Microsoft would be an
understatement. It turned out that the Self Transition
Guide was incorrect and support from the Microsoft helpdesk
poor. Moreover the new software does not even include all the
features of the old – hence the use of different fonts around
the site.
*****
We must this
opportunity to thank members Jan Rogers in the USA and Grahame
Thom in Australia who kindly spent many hours proof reading
the hundreds of pages on the new site and checking that all
the links work correctly. We should the also pay tribute to
the gentleman in Vietnam who constructed a website to help a
worldwide community of struggling webmasters with the
migration process.
Since the site went live we have spent
time catching up on a backlog of material that we were not
able to add during the rebuild period.
*****
At the request
of the Society Council we have also added Google Analytics
to the site. This enables us to analyse who, by country
or region, has visited which pages on the site. Just out of
interest, since we put this feature live at the beginning of
June we have had visits from people in 28 different countries.
Some of the more unexpected ones are Bolivia, Ghana,
Kazakhstan, Brazil, Russia, Romania, Mexico and Macau.
*****The website is
a vital tool for communication with Society members across the
world. We encourage you all to visit the site regularly and
use the “
What is New?” page to find out what has been
added or changed. Your webmaster is always delighted to
receive your comments and suggestions by e-mail to:
webmaster@clanmacthomas.com.